Using Trend Micro – Site Safety Centre to Report Scam URLs

1. Navigate to https://global.sitesafety.trendmicro.com/index.php

2. Enter the URL of the website that scammed you into the box underneath “Is Its Safe?” [1] and click on CHECK NOW [2]

3. Note that most scam sites are so new that they are “Untested” [1], however sometimes Trend Micro may have already tested the site or had feedback on it, and it may say something else.  To proceede with a “reclassification request”, hit the red button “RECLASSIFY REQUEST”. [2]

4. A pop-up screen will appear, and for most people or home users simply click on the link under Home Users to PROCEED TO URL RECLASSIFICATION REQUEST [1]

5. Under SAFETY RATING, the button to change from Safe to Dangerous [1]. Then under CONTENT click the button to Suggest a different category [2]. A dropdown button will appear.

6. Click on the primary heading Internet Security [1] which will then expand into a list of options. For scams, click on the Scam button [2]

7. Fill in the details about the site with your own information. If you are a Trend Micro user, then tick the box [1] and then fill in your Trend Micro customer Id (not shown here). Add comments about your experience [2] and enter your email address [3]. Click the Verificatoin [4] and then lodge the form with the OK button [5].

8. You will receive an email to your nominated email address (in Step 7.), which usually takes less than 5 minute to arrive. If it never arrives then go back and try again, perhaps your email was incorrect. When the email arrives, click the link inside the email [1], which will open up a browser window, and thank you for taking the time to fill in the report.

Thank you for doing your bit to help keep the world a safer place.

If you could take the time to go back, and report using other web filtering links, this will increase the likelihood of saving more people from the same sam that you have endured.